21 May Organizational-Level Consumer Engagement: A Guide to Implementing and Sustaining Successful Strategies
The Health Care Transformation Task Force (HCTTF) and the Center for Consumer Engagement in Health Innovation (CCEHI) have developed a change package for implementing organization-level patient engagement strategies as part of an ongoing project funded by the Robert Wood Johnson Foundation. The change package, Organizational-Level Consumer Engagement: A Guide to Implementing and Sustaining Successful Strategies is meant to serve as a guide for health systems seeking to improve their person-centered engagement efforts. The guide follows a previously released case study report, Organizational-Level Consumer Engagement: What It Takes, which studied the engagement strategies at three large health systems – HRHCare, Trinity Health, and Children’s Mercy Kansas City.
Support for this research and analysis was provided in part by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.