White Paper: Developing Care Management Programs to Serve High-Need, High-Cost Populations

As the health care system shifts from a fee-for-service structure to value-based payment programs, appropriate provision of services across the care management continuum can increase value and improve outcomes for patients, while effectively reducing unnecessary care and acute care episodes requiring high-cost interventions.

The Health Care Transformation Task Force, a consortium of patients, payers, providers and purchasers working to transform the U.S. health care system, addresses this issue through its latest white paper – “Developing Care Management Programs to Serve High-Need, High-Cost Populations.” Learn the building blocks of care management, review case studies of Task Force member care management programs, and read lessons learned and important areas for improvement.

The white paper is the second in a series of three papers to be developed by the Task Force’s Improving Care for High-Cost Patients Work Group. The first paper focused on methods to identify high-need, high-cost patients. The third paper will offer guidelines to develop payer-provider relationships that promote sustainability of proven innovations.

Read the white paper
Read the executive summary
Read the press release

Case Studies

Read all of the Task Force Member Care Management Program Case Studies
Read the Montefiore Health System case study
Read the WakeMed Health & Hospitals case study
Read the Greenville Health System case study
Read the Aetna case study
Read the Blue Shield of California case study
Read the Pacific Business Group on Health case study

Read the first white paper