The person-centered care movement has been a critical part of efforts to improve health care in the United States. Direct engagement and partnership between health care organizations, providers, and the communities they serve is the cornerstone of person-centered care. In response to the push for...
Telehealth usage exploded in response to the COVID-19 pandemic, breaking through previous barriers to telehealth adoption, either real or perceived. Medicare reported that 43.5 percent of primary care visits were provided through telehealth in April 2020; just two months prior, less than one percent of...
View the Change Package The Health Care Transformation Task Force (HCTTF) and the Center for Consumer Engagement in Health Innovation (CCEHI) have developed a change package for implementing organization-level patient engagement strategies as part of an ongoing project funded by the Robert Wood Johnson Foundation. The...
The Patient-Centered Priorities Work Group developed a set of Principles for Consumerism in Value-Based Care that aim to ensure consumerism approaches are patient-centered and equitable. These seven principles can be used as a benchmark or checklist by health care stakeholders, including payers and providers, to...
The Health Care Transformation Task Force, a group of leading health care payers, providers, purchasers and patient organizations, and Community Catalyst, a national non-profit advocacy organization working to build the consumer and community leadership that is required to transform the American health system, released a...
Download the Survey Brief The Health Care Transformation Task Force conducted a survey of health care provider and patient/consumer organizations to assess the current state of patient experience measurement. The survey asked respondents to identify the aspects of measurement they found valuable, describe the gaps in...
Ideal person-centered, value-driven health care involves consumers in all aspects of decision-making about their health care. In practice, however, most health care delivery falls far short of achieving this goal. The Health Care Transformation Task Force has created this implementation framework for engaging consumers in...
Incorporating the holistic consumer perspective into health insurance benefit structures is a critical step toward a true value-driven health care system. True systemic transformation requires redesign that puts consumers at the center of every part of the care redesign process. The Health Care Transformation Task...
Incorporating a holistic consumer perspective into health insurance is a key step toward a more value-driven health care system. The Health Care Transformation Task Force has developed a set of six principles to guide payers, purchasers, and providers in their efforts to better integrate consumer...
Consumer engagement is increasingly recognized as a critical component to achieving person-centered care, particularly for people with complex health and social needs. On this webinar, Clare Pierce-Wrobel shared the results of the Health Care Transformation Task Force’s study on consumer engagement structures and mechanisms used...