21 May Organizational-Level Consumer Engagement: A Guide to Implementing and Sustaining Successful Strategies
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The Health Care Transformation Task Force (HCTTF) and the Center for Consumer Engagement in Health Innovation (CCEHI) have developed a change package for implementing organization-level patient engagement strategies as part of an ongoing project funded by the Robert Wood Johnson Foundation. The change package, Organizational-Level Consumer Engagement: A Guide to Implementing and Sustaining Successful Strategies is meant to serve as a guide for health systems seeking to improve their person-centered engagement efforts. The guide follows a previously released case study report, Organizational-Level Consumer Engagement: What It Takes, which studied the engagement strategies at three large health systems – HRHCare, Trinity Health, and Children’s Mercy Kansas City.
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Support for this research and analysis was provided in part by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.