Health care providers across the country are increasingly adopting care management programs to better serve high-need, high-cost (HNHC) patients, a small percentage of individuals with complex medical, social, and behavioral needs who utilize the largest proportion of national health care resources. A significant barrier to...

Consumer engagement is increasingly recognized as a critical component to achieving person-centered care, particularly for people with complex health and social needs. On this webinar, Clare Pierce-Wrobel shared the results of the Health Care Transformation Task Force’s study on consumer engagement structures and mechanisms used...